Christmas opening hours

IA national office will be closed from 2pm on Tuesday 24 December and re-opens on Thursday 2 January from 9am. Any email correspondence will be processed when our office re-opens.

What if your have a medical issue over the Christmas period…

  • Speak with your GP surgery. If the surgery is closed please refer to their out of hours support details
  • Attend your local minor injuries unit or NHS walk in centre, if you have one locally
  • Call NHS Direct on 111. They can provide any guidance on non-life threatening medical issues (that do not require 999)
  • Call 999 in a medical emergency. This is when someone is seriously ill or injured and their life is at risk

For more information about when to use which service please refer to which NHS service should I use.

From everyone at IA, we wish you a happy Christmas and look forward to supporting you in 2020.